SUBANG JAYA, JULY 24 2024: All Subang Jaya City Council personnel including its 24 councillors are expected to answer their work related Whatsapp and email messages promptly and professionally while carrying out their duties, its new Mayor Dato’ Amirul Azizan bin Dato’ Sri Abd Rahim said today.
“I think it is rude if you do not reply work related messages that you receive. It is totally unprofessional”
“If you don’t want to reply to work-related messages, don’t work for MBSJ. Work for yourself,” he warned right after he was sworn in as Subang Jaya’s 4th Mayor on July 23 2024.
Amirul said the least one could do was to acknowledge receiving the messages.
The tone of Amirul’s inaugural message sets the pace for MBSJ to up its ante in providing better services to ratepayers and acts as a warning to everyone in the city council to buck up.
“We are setting up dedicated Whatsapp numbers for each of our 24 departments in MBSJ. We will share these numbers with the public.”
“It will make it easier for us to receive complaints and feedback from the public. We can resolve issues more efficiently,” he said, adding that the new Whatsapp numbers will complement the day-to-day functions of the council’s 24 councillors which also includes addressing issues raised by the public.
Amirul in his inaugural speech as Mayor also stressed the need for MBSJ to provide top notch services to its stakeholders ie public.
“We have to raise the value of our services especially in light of the rates hike that’s taking effect from January 1 2025.”
“Our day-to-day operations must be carried out efficiently. I want the council to further add value the services we provide and be proactive in addressing issues,” he added.
On a related matter, Amirul said he viewed the problem of dirty food outlets seriously and wants proactive measures to be taken to address it.
“We will not tolerate operators who disregard cleanliness at their outlets. Commercial areas have to be cleaned up; eateries and hotels have to step up their cleanliness and hygiene measures,” Amirul, 47 the father of four children said.
In the latest report, Tourism Selangor stated that MBSJ attracted the most number of tourists last year among 12 local councils in Selangor.
Out of the 2.15mil visitors, 1.35mil were domestic while 801,097 were foreigners, with a majority of them from China.
Amirul Azizan had served as Kuala Langat Municipal Council (MPKL) president for four years prior to being appointed Subang Jaya’s Mayor.
He holds a degree in science from Saint Louis University in the United States.
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