SJMC First in Asia Pacific to Achieve Four ACHSI Centre of Excellence Certifications, Setting a Benchmark for World-Class Care

Subang Jaya Medical Centre (SJMC) has achieved a significant milestone in patient care, becoming the first hospital in Asia-Pacific to hold four Australian Council on Healthcare Standards International (ACHSI) Centre of Excellence certifications. The latest accreditations recognise SJMC’s Cardiology, Gastroenterology, and Paediatric services, complementing its existing certification for oncology.

This latest achievement further enhances SJMC’s impressive record of healthcare excellence, which includes three-time Joint Commission International (JCI) accreditations and six-time Malaysian Society for Quality in Health (MSQH) accreditations. SJMC is also one of the four (4) finalists for the Flagship Medical Tourism Hospital Programme 2023–2025, an initiative by the Malaysia Healthcare Travel Council (MHTC), supported by the Ministry of Health Malaysia, aimed at establishing Malaysia as a global leader in healthcare tourism. These accolades demonstrate the hospital’s commitment to meeting both national and international standards, continually improving quality, safety, and person-centred care across its specialties.

Deputy Australian High Commissioner to Malaysia, Mr Simon Fellows, who attended the certification ceremony, congratulated SJMC, stating, “The accreditations that SJMC has been awarded certify that SJMC meets the highest international standards for healthcare services. Australia is proud to support Malaysia’s growing reputation for healthcare excellence, and we look forward to strengthening the healthcare partnership between our two countries.”

The ACHSI evaluation process follows the EQuIP7 Core and Ambulatory Standards, using the EQuIP7 Resource Guide alongside the Advanced Person-Centred Systems (PCS) Module Guide. SJMC was assessed against key criteria such as patient experience, corporate management, workforce competency, measurable outcomes, and overall care value, ensuring that accredited organisations meet the highest standards of healthcare.

Commitment to Excellence

“For 40 years, SJMC has been a leading tertiary private hospital, transforming care and continually refining our practices to deliver comprehensive, value-based healthcare. These four Centres of Excellence certify and validate our multidisciplinary team’s approach to person-centred care, which focuses on improving patients’ overall health and well-being for a more effective and efficient healthcare experience,” said Mr Bryan Lin, CEO of SJMC.

“We are proud to lead the way as the first private hospital in the Asia-Pacific region to receive four ACHSI Centre of Excellence certifications. This certification is more than an accolade – it is a commitment to continuous improvement, to pushing boundaries in medical science, and to ensuring that every patient who walks through our doors receives world-class treatment with complete peace of mind,” he added.

Ms Louise Cuskelly, Executive Director of ACHSI and Consulting, congratulated SJMC on its achievement, stating, “The ACHSI Centre of Excellence accreditation is awarded to healthcare organisations that have demonstrated exceptional leadership in clinical outcomes, patient experience, governance, and innovation. By meeting the rigorous assessment standards, SJMC reaffirms its leadership in Malaysian and regional healthcare.”

Esteemed Global Recognition

Since its inception in 1974, ACHSI has been an independent, not-for-profit organisation dedicated to improving healthcare quality through globally recognised standards and accreditation, helping healthcare providers deliver safe, high-quality patient care that meets universal needs.

SJMC’s multidisciplinary services continue to receive global recognition, including its recent prestigious inclusion in Newsweek’s World’s Best Hospitals 2025 and Best Specialised Hospitals APAC 2024. In the latter, seven of its specialties – Paediatrics, Cardiology, Cardiac Surgery, Oncology, Endocrinology, Neurology, and Orthopaedics – ranked among the top in the Asia-Pacific region.

In addition to providing comprehensive patient care, SJMC is committed to offering cutting-edge medical technologies and facilities, such as the Radixact-X9 Tomotherapy with Synchrony and ExacTrac Dynamic for radiotherapy, advanced cardiac imaging with the CARTO® 3 System, and a state-of-the-art paediatric chemo daycare ward. These innovations support SJMC in providing patients with a seamless journey from detection, treatment to recovery.

For more information on SJMC and its services, visit https://subangjayamedicalcentre.com/.